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Polyflon’s customer service rated as Excellent

We aim to deliver excellent customer satisfaction at every stage of your journey with us, from your initial enquiry through to post-purchase. And we are delighted that our customers feel that we are meeting the high targets that we set for ourselves. Following our recent 2024 customer survey, in which we invited all customers who have purchased from us throughout the year to give feedback on our products and service, we’re proud to share the results:

  • 100% of customers would recommend Polyflon to others.
  • 100% of customers rated our overall customer service as good or excellent.
  • 100% of customers rated our product quality as good or excellent.
  • 100% of customers said they are very or extremely likely to purchase from Polyflon again.

Take a look at the full results and read our customer comments below! Customer comments:

“Overall very satisfied with Polyflon. An amazing company that goes above and beyond to deliver…”

“Ordered tubing from Polyflon and they were excellent. From product knowledge through to delivery, can’t fault the service will be using them more when possible.”

“Excellent service… Knowledgeable staff, and good lead times.”

“Your company has provided us with excellent service every time we contact for quotes and purchases. I had recommended you to a number of my colleagues who have also purchased products from you. Totally satisfied with your service.”

“Have worked with Polyflon and its products for several years and never had problems. Polyflon are a good supplier, easy to work with, have excellent product range, good lead-times and good documentation.”

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